Customer Services

  • We offer full Warranty Support and Technical User Support on all items just contact us if you have a warranty problem. All goods supplied by FitnessMonitors are from official sources within the UK and are covered by the normal manufacturers warranty.
  • We will do our best to sort out any problem with your order just contact us if you have any problems with an order from FitnessMonitors. We'll tell you exactly what steps we're going to take to rectify the problem.
  • We offer full Technical User Support, plus practical advice on the use of the product purchased from us - email support@fitnessmonitors.com or phone Technical Support on 01978 660077.
  • We absolutely guarantee that we will only charge your credit/switch card when your goods are ready to be despatched we understand this is your right under UK law.
  • We do not share your contact details with anyone else. We won't pass your email or contact details on to anyone else absolutely not. All your details are treated as strictly confidential.
  • If you have any problems please contact our Customer Services Department on our FREEphone 0800 328 6512. The customer services department is open 9am to 5pm Monday to Friday.
  • If you do have a complaint about our products or services that has not been resolved by our Customer Services Department to you satisfaction please contact our Managing Director (Mr Steve Raven) steveraven@fitnessmonitors.com - he or a fellow director will endeavour to respond to all complaints within five working days. Alternatively please contact him by our

    FREEphone 0800 328 6512

    our business is based on supporting and assisting our customers to get the very best from their purchases.
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Contact for heart rate monitors
Call FREE:
0800 328 6512
Telephone:
01978 660122
Hours:
Monday - Friday
9am to 5pm GMT

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